Privacy Policy

Last Updated: June 2026

At Reba Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and safeguard information obtained from users ("Users") of our website, www.rebaaura.in ("Site").

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information from Users in various ways, including when you:

Visit our website
Register an account
Subscribe to our newsletter
Place an order
Contact our customer support team
Participate in promotions or surveys

The information we may collect includes:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information
Order History
Any other information voluntarily provided by you

You may browse our website anonymously; however, certain features and services may require personal information to function properly.

Non-Personal Information

We may automatically collect certain non-personal information when you interact with our website, including:

Browser type
Device type
Operating system
IP address
Internet service provider
Pages visited
Date and time of visits
Website usage statistics

This information helps us improve our website performance and user experience.

2. How We Use Your Information

Reba Aura may use collected information for the following purposes:

To Process Orders

We use your information to process payments, fulfill orders, provide shipping updates, and manage returns or exchanges.

To Improve Customer Service

Your information helps us respond efficiently to inquiries, support requests, and customer concerns.

To Personalize Your Experience

We may use information to understand customer preferences and improve the products, services, and content offered on our website.

To Improve Our Website

We continually analyze customer feedback and website usage data to enhance website functionality, design, and user experience.

Marketing & Promotional Communications

With your consent, we may send:

New product announcements
Promotional offers
Company updates
Marketing communications

You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails.

3. Payment Security

We do not store or retain your credit card, debit card, or payment credentials on our servers.

All payment transactions are processed through secure third-party payment gateways that comply with industry-standard security protocols.

4. Data Protection & Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against:

Unauthorized access
Alteration
Disclosure
Misuse
Loss or destruction

All sensitive information transmitted through our website is protected using secure encryption technologies and industry-standard security measures.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing of Information

Reba Aura does not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes.

We may share your information only with:

Payment gateway providers
Shipping and logistics partners
Technology and website service providers
Government authorities when legally required

Such third parties are authorized to use your information only to perform services on our behalf.

We may also share aggregated, non-identifiable demographic information for business analysis and marketing purposes.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance shopping experience

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

7. Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or external services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

8. Your Rights

You may:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally applicable
Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

Reba Aura reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the revised "Last Updated" date. We encourage users to review this page periodically to stay informed about how we protect personal information.

Your continued use of the website after any changes are posted constitutes acceptance of the updated Privacy Policy.

10. Your Consent

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue use of the website.

11. Contact Us

If you have any questions regarding this Privacy Policy or your interactions with our website, please contact us:

Reba Aura
Website: www.rebaaura.in
Email: support@rebaaura.in